Refund policy will be voided if,

• A discounted package has been chosen.
• The primary design concept has been approved.
• You have demanded revisions.
• Urgent design projects are non-refundable.
• The cancellation has been made due to reasons non-related to the company.
• The client is unresponsive or out of contact for more than 2 weeks of project.
• Company’s policies, or policy, have been violated.
• Other company or designer has been approached for the same project.
• The creative brief is lacking in required information.
• A complete design change has been demanded.
• The claim has crossed the given ‘request for refund’ time span.
• The business is closing or changing name or business.
• No refund can be claimed/processed once after the final files have been delivered to you following your request.
• Refund and revision explicitly does not apply on items offered free.
• Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refund under any circumstances.
• In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
• Refund will not be applicable on the work outsourced by third party.

Note: We have all rights to hold or reject any project or cancel the contract whenever it deems necessary. After the refund/Dispute, you will not have any rights to use the designs for any purpose, they will be our sole property. The company will be the right full owner of designs.